Apna Shop delivers all the key features, offering a versatile
platform to streamline your business operations.
Engage with clients in real-time using interactive, two-way conversations directly from Perfex CRM.
Send personalized promotional and transactional WhatsApp messages to hundreds of customers at once.
Auto-respond to common queries using intelligent keyword-based chatbots that work 24/7.
Easily manage and send pre-approved message templates with dynamic variables and buttons.
Track open rates, delivery success, and response metrics to optimize outreach performance.
Multi-tenant module supports reselling access with client-wise usage limits and custom plans.
Design complex chat interactions with a drag-and-drop interface that automates responses and enhances customer journey.
Enable bots to respond to various scenarios by assigning multiple keywords, making automation smarter and more responsive.
Easily duplicate existing bots to reduce setup time and deploy similar workflows efficiently.
Use the new AI Assistant Node to create intelligent, AI-driven workflows that adapt to customer inputs and automate responses more effectively.
Instantly convert WhatsApp messages into qualified leads, ensuring that every inquiry is tracked and nurtured.
Create, edit, and manage your WhatsApp message templates to maintain professional and streamlined communication.
Deliver immediate alerts and updates to users, boosting engagement and improving response rates.
Easily integrate WhatsApp API signups in under 5 minutes, delivering a seamless onboarding journey for your customers.
Take your outreach to the next level with Apna Shop’s WhatsApp Marketing capabilities designed to drive engagement and conversions.
Empower your campaigns with smart automation, bulk messaging, and personalized content tailored for higher conversion.
Leverage WhatsApp’s official Cloud API to send bulk messages to large groups effortlessly.
Send greetings, offers, and updates to the right audience for higher engagement.
Upload CSV files to streamline campaign launches without bloating your database.
Personalize each message using dynamic fields for a more relevant experience.
Set up automated greetings and away messages to stay responsive at all times.
Enhance your support experience with powerful tools that improve responsiveness, personalization, and productivity across your communication workflows.
Manage all your WhatsApp conversations directly from Perfex CRM’s admin area, simplifying client interactions and response tracking.
Assign specific support agents to leads or customers for more personalized and effective assistance, improving customer satisfaction.
Quickly respond to common inquiries with pre-set messages to save time and maintain a consistent communication standard.
Utilize AI-powered chat capabilities like grammar correction, professional response generation, and language translation to provide more accurate and engaging customer support.
Enhance live chat interactions with a built-in emoji picker, making conversations more lively and expressive.
The new Personal Assistant setup interface allows you to create a customized AI-powered assistant by uploading files for analysis.
With our intuitive dashboards and user-friendly interface, you can effortlessly explore and
analyze your data, no matter your level of technical expertise.
Instant communication with no noticeable delay, ensuring smooth conversations.
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Create and participate in group conversations for team collaboration or social interactions.
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Send and receive images, videos, audio files, and documents within the chat.
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See when the other person is typing, making the conversation feel more interactive.
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Easily find specific messages or conversations using keywords or filters.
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Make voice and video calls directly from the chat application, facilitating face-to-face.
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